Privacy Policy

This Privacy Policy applies to the website of Nexus Rehab, located in Coquitlam, BC, Canada and to the services provided by Nexus Rehab through the website.

Nexus Rehab is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how Nexus Rehab collects, uses, and discloses your personal information in connection with the website and the services provided by Nexus Rehab through the website.

Collection and Use of Personal Information

Nexus Rehab may collect personal information about you when you visit the website, use the services provided by Nexus Rehab through the website, or contact Nexus Rehab by email, phone, or other means. The types of personal information that Nexus Rehab may collect include your name, email address, phone number, address, health information, and other information that you provide to Nexus Rehab.

Nexus Rehab may use your personal information for the following purposes:

To provide you with physiotherapy services and other related services that you request from Nexus Rehab;
To communicate with you about your appointments, services, and other matters related to Nexus Rehab;
To respond to your inquiries and requests;
To improve the quality of the services provided by Nexus Rehab and the website;
To comply with applicable laws and regulations; and
For any other purposes for which you provide your consent.

Disclosure of Personal Information

Nexus Rehab will not disclose your personal information to third parties without your consent, except as follows:

To third-party service providers who provide services to Nexus Rehab, such as website hosting, email delivery, and payment processing;
To regulatory authorities, such as the College of Physiotherapists of British Columbia, in connection with Nexus Rehab's professional obligations and regulatory requirements;
To other healthcare providers involved in your care, with your consent;
To comply with a subpoena, court order, or other legal process;
To protect the rights, property, or safety of Nexus Rehab, its clients, or others;
In connection with a sale, merger, or other transfer of all or a portion of Nexus Rehab's business; or
For any other purposes for which you provide your consent.

Security of Personal Information

Nexus Rehab takes reasonable measures to protect your personal information against loss, theft, unauthorized access, disclosure, alteration, and destruction. Nexus Rehab uses industry-standard security measures, such as encryption, firewalls, and secure servers, to protect your personal information.

However, no method of transmission over the Internet or electronic storage is completely secure, and Nexus Rehab cannot guarantee the absolute security of your personal information.

Access and Correction of Personal Information

You have the right to access and correct your personal information held by Nexus Rehab. You may request access to your personal information or ask Nexus Rehab to correct any errors or omissions in your personal information by contacting Nexus Rehab at info@nexus.rehab

Retention of Personal Information

Nexus Rehab retains your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with applicable laws and regulations. Nexus Rehab may also retain your personal information for a longer period if necessary to establish, exercise, or defend its legal rights.

Changes to this Privacy Policy

Nexus Rehab may update this Privacy Policy from time to time by posting a new version on the website. The updated Privacy Policy will be effective immediately upon posting. Please check the website periodically for updates to the Privacy Policy. Your continued use of the website and the services provided by Nexus Rehab after the posting of the updated Privacy Policy constitutes your agreement to the updated Privacy Policy.